MS Action for Progress, Inc.
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CENTER CLERK |
| Description: Position Purpose: This position oversees the center’s main office reception area and functions.
Essential Job Responsibilities: Performance Indicators
Answer Telephone Switchboard
• Answer multi-line telephone systems promptly, courteously, and professionally.
• Accurately receive and disseminate messages.
Incoming and Outgoing Mail
• Route incoming and outgoing mail.
• Maintain postage machine.
• Route inter-office mail.
• Send and receive faxes.
Greet and Assist Visitors
• Greet, assist, and courteously direct all visitors.
• Post and update information on bulletin boards.
• Keep the area clean and clear of obstructions that might impede traffic flow and safety considerations.
Administrative Support
• Schedule client intake appointments.
• Update and input data in the Child-Plus system.
• Log in and mail client and employment applications after the supervisor’s review.
• Computerized data entry using a variety of computer applications.
• Tracking attendance and "In Kind" contributions.
• Maintain attendance and T & A records.
• Other duties as assigned.
Location: Columbia, MS |
| Requirements: Knowledge/Skills/Experience/Documentation Required
• Associate Degree and one year’s experience in general office practices, emphasizing reception and switchboard.
• Strong computer skills using PCs and various software applications, word processing, databases & e-mail.
• Ability to work in a fast-paced, multi-task environment.
• Ability to operate various office equipment, including copiers, fax machines, postage meters, voice mail, etc.
• Strong organizational skills and ability to prioritize workload.
Physical/Mental Abilities and Processes
• Maintain a professional & courteous attitude under stress of work demands.
• Ability to handle multiple tasks simultaneously.
• Regular sitting, stooping and bending daily.
• Ability to use the phone system and verbally relay messages.
• Occasional lifting up to 35 lbs.
• Ability to visually monitor the immediate work environment. Report concerning supervisor.
• Ability to travel, some overnight with short notice.
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